Privacy Policy

Last updated: August 8, 2026

At Help Your Child Thrive, I care about protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information I collect, why I collect it, how I use it and the choices you have regarding your personal information.

If you have any questions about this policy, please contact me using the details at the end of this document.

1. Who I Am

Help Your Child Thrive is the data controller responsible for your personal information.

Contact:

Help Your Child Thrive

Email: una@helpyourchildthrive.co.uk

Website: https://www.helpyourchildthrive.co.uk/

2. Information I Collect

Depending on how you interact with my business, I may collect:

Information you provide

This may include:

Your name
Email address
Billing address
Payment information (processed securely through Stripe or Kajabi Payments)
Information you choose to provide when joining the membership
Messages you send me by email or through my website
Questions you ask during live calls
Responses to surveys or questionnaires

Information collected automatically

When you visit my website or use the membership platform, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
General usage information
Cookies (see Section 9)

3. How I Use Your Information

I use your information to:

Provide access to the Secure Base Membership.
Process payments.
Send important membership information.
Deliver newsletters and emails you have chosen to receive.
Respond to enquiries.
Improve the membership and website.
Monitor how members use the content to improve the experience.
Meet legal and accounting obligations.

I only collect information that is reasonably necessary for these purposes.

4. Lawful Basis for Processing

Under UK GDPR, I process your personal information using one or more of the following lawful bases:

Your consent.
Performance of a contract (for example, providing your membership).
Compliance with legal obligations.
My legitimate interests in running and improving my business, provided these interests do not override your rights.

5. Payments

Payments are processed securely through trusted third-party payment providers such as Stripe and Kajabi Payments.

I do not store your full payment card details.

Please refer to the privacy policies of these providers for information about how they process your payment information.

6. Membership Platform

The Secure Base Membership is hosted on Kajabi.

When you become a member, Kajabi will process certain personal information on my behalf in order to provide your account, deliver content and manage your subscription.

7. Emails

If you subscribe to my newsletter or become a member, I may send you emails relating to:

your membership;
new resources;
updates to the membership;
upcoming live calls;
newsletters;
other parenting resources that I believe may be helpful.

You can unsubscribe from marketing emails at any time using the link provided in every email.

Please note that I may still send important service emails relating to your membership while you remain a member.

8. Live Calls

Monthly live calls may be recorded and made available to other members within the Secure Base Membership.

If you choose to participate using your microphone or camera, your contribution may appear in the recording.

Please only participate on camera or ask questions verbally if you are comfortable with this.

9. Cookies

My website may use cookies and similar technologies to improve your browsing experience, understand how visitors use the website and help keep the website functioning properly.

You can control cookies through your browser settings.

10. Sharing Your Information

I do not sell your personal information.

I only share your information where necessary to provide my services or meet legal obligations.

This may include trusted service providers such as:

Kajabi
Stripe
Email service providers
Website hosting providers
Video conferencing platforms (such as Zoom)
Accountants or professional advisers where required
Government authorities where legally required

These organisations are only given access to the information they need to perform their services.

11. International Transfers

Some of the third-party services I use may process data outside the United Kingdom.

Where this happens, I take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in accordance with UK GDPR.

12. How Long I Keep Your Information

I only keep your information for as long as necessary to provide my services, meet legal obligations or resolve disputes.

When information is no longer required, it is securely deleted or anonymised where appropriate.

13. Your Rights

Under UK data protection law, you have the right to:

access your personal information;
request correction of inaccurate information;
request deletion of your information where appropriate;
restrict or object to certain processing;
withdraw consent where processing is based on consent;
request a copy of the information you have provided to me in a portable format;
make a complaint to the Information Commissioner's Office (ICO).

If you would like to exercise any of these rights, please contact me.

14. Keeping Your Information Secure

I take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While no online system can ever be completely secure, I work with trusted providers and follow good security practices to help keep your information safe.

15. Children's Privacy

The Secure Base Membership is intended for adults aged 18 years and over.

I do not knowingly collect personal information directly from children through the membership.

Any information you choose to share about your child during live calls, emails or questionnaires is shared voluntarily by you.

16. Changes to This Privacy Policy

I may update this Privacy Policy from time to time.

The latest version will always be available on my website, and the date at the top of this document will show when it was last updated.

17. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Help Your Child Thrive